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End User Onboarding Emails

This article includes the onboarding emails sent to new Bitwarden Enterprise and Teams users from care@bitwarden.com. Read them all at once below, or copy/paste and adapt them to your team's needs.

Get started: Install the Bitwarden browser extension (1/5)

example

Subject: Get started: Install the Bitwarden browser extension (1/5)

Body:

Hi there,

Your organization is using Bitwarden to secure passwords and other sensitive data. You will receive five emails with tips on how to get started.

Today's top is to head over to the download page and install the Bitwarden extension on your favorite browser.

Download the browser extension
Download the browser extension

The rest of your onboarding checklist:

Stay secure,

Team Bitwarden

Add passwords and usernames to Bitwarden (2/5)

example

Subject: Add passwords and usernames to Bitwarden (2/5)

Body:

Hi there,

Do you have passwords saved in a browser, like Chrome? Or are you coming to Bitwarden from another password manager? You can import logins directly to Bitwarden to avoid copy-and-pasting.

Another way is to directly add items into your vault.

Add an item
Add an item

The rest of your onboarding checklist:

Stay secure,

Team Bitwarden

Autofill is auto-AMAZING (3/5)

example

Subject: Autofill is auto-AMAZING (3/5)

Body:

Hi there,

Now that you've installed the browser extension and added a few items to your vault, learn how to autofill for one-click logins!

Today's task is to get acquainted with the autofill feature. Here's what it looks like:

Autofill
Autofill

Head over to Help for instructions.

The rest of your onboarding checklist:

Stay secure,

Team Bitwarden

Understand the power of collections (4/5)

example

Subject: Understand the power of collections (4/5)

Body:

Hi there,

Share items and logins with team members using collections, which are like shared folders to which you can assign access for other members or groups - they allow you to share items between yourself and your team members. Today, share a login with your team by adding it to a shared collection.

Share
Share

The rest of your onboarding checklist:

Stay secure,

Team Bitwarden

More security goodness to come! (5/5)

example

Subject: More security goodness to come! (5/5)

Body:

Hi there,

Here's a review of your onboarding accomplishments:

What's next?

  • Check in with your colleagues and see if they completed onboarding. If not, will you lend a hand?

  • Expect product updates, newsletters, and security tips to land in your email soon.

  • Become your team's Bitwarden expert - the Learning Center has everything you need.

  • Stay in touch with Bitwarden on social media (links to find Bitwarden below).

Stay secure,

Team Bitwarden

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