Provider Portal Overview



tip

Interested in becoming a Provider? To get started, we ask that:

• Your business has an active Enterprise organization.

• Your business has a client ready to be onboarded under your Provider.

Become a partner

Providers are administration entities in Bitwarden that allow managed service providers (MSPs) to create and manage any number of

on behalf of individual business customers. Client organization management is easily accessible through the Provider Portal, available through the product switcher:

The Provider Portal is an all-in-one management experience that enables providers to manage customers' Bitwarden organizations at scale. The Provider Portal streamlines administration tasks by centralizing a dedicated space to access and support each client, or to create a new one:

Providers are built with two distinct

:

• Service users can administer

  client organizations
  .

• Provider admins can administer

  client organizations
  and administer the Provider itself, including adding new service users to the team.

Client organizations are any

that is attached to or administered by a

Provider

. To your customers, there's no difference between a "client" organization and a "regular" organization except for who is conducting administration.

All Provider members have access to all client organizations, however members of a client organization cannot see or access information about the Provider's other client organizations:



note

As denoted in the above diagram, if Providers want to use an

organization

to manage their own credentials, they should not include it as a client organization that is administered by the Provider.

Creating an independent organization for this case will ensure users can be given the appropriate

user types and access controls

over credentials.

Organizations relate Bitwarden users and vault items together for

of logins, cards, notes, and identities. Organizations have a unique view, the Admin Console, where Provider service users can manage the organization's collections, manage members and groups, run reporting, import data, and configure organization settings:

Members of a client organization (such as your customer's end-users) will find shared items in their Vaults view alongside individually-owned items, as well as several methods for filtering the item list to only organization items or items in particular 

:

Once you have

and been setup with a Provider by a member of the Bitwarden team,

start a client organization

.