Import to an Organization

Import data directly to your organization for easy migration from any password management solution. You can import from one organization to another, and administrators can import from their personal vault to an organization vault. For additional security, you can also import an encrypted export.

For a full list of supported import formats, refer to this FAQ item.

Data can be imported to Bitwarden from the web vault. Data is encrypted locally before being sent to the server for storage. To import data to an organization vault:

1. Open your organization and navigate to the Settings tab:

2. Select Import data from the Settings menu:
   

   

3. Complete the following fields from the drop down menus:

   • Collection: Select if you would like the imported content moved to an existing collection.

   • File format: Select the import file format.

4. Select Choose file and add the file to import or copy/paste the contents of your file into the input box.

   warning

   Importing does not check whether items in the file to import already exist in your vault. If you import multiple files or import files with items already in your vault, this will create duplicates.

5. Select Import data to trigger the import. If you are importing a password protected .json file, enter the password into the Confirm Vault Import window that will appear.

File attachments will need to be manually uploaded to your vault.

The following error messages, typically received when attempting to import a .csv, indicate that an item in your import file has a specified value that exceeds the allowed encrypted character limit for its field type:

To solve this issue, open the .csv file in a text editor or spreadsheet program and remove or reduce the character count of the offending item. Bitwarden won't import your .csv file until it is free of offenses. The contents of the error messages contain several pieces of pertinent data to help you identify the offending item. For example, in the above example:

• [1] identifies the index number where the offending item is located, adjusted to match row numbering in most spreadsheet programs.

• [Login] identifies the vault item type of the offending item.

• "Facebook" identifies the name of the offending item.

• Notes indicates the field (column) where the character limit is exceeded.

• 10000 indicates the character limit allowed for that field (column).

  tip

  On import, the character count of any given field is increased due to encryption, meaning that an 8000-character Notes field in your .csv will scale to 10,000+ characters when it comes into contact with Bitwarden, triggering this error. As a rule of thumb, character counts will grow between 30-50% when encrypted.

If you continue to have trouble locating the offending item using the data provided in the error, it may help to focus first on notes as these are frequently the cause of this error.