Provider Portal

Provider Portal Overview


Interested in becoming a Provider? To get started, we ask that:

  • Your business has an active Enterprise organization.

  • Your business has a client ready to be onboarded under your Provider.

Become a partner

What are Providers?

Providers are administration entities in Bitwarden that allow managed service providers (MSPs) and resellers to create and fully manage any number of client organizations on behalf of individual business customers. Client organization management is easily accessible through the Provider Portal, available through the product switcher:

Product switcher - Provider Portal
Product switcher - Provider Portal

What is the Provider Portal?

The Provider Portal is an all-in-one management experience that enables providers to manage customers' Bitwarden organizations at scale. The Provider Portal streamlines administration tasks by centralizing a dedicated space to access and support each client, or to create a new one:

Provider Portal
Provider Portal

Providers are built with two distinct user types:

Client organizations

Client organizations are any organization that is attached to or administered by a Provider. To your customers, there's no difference between a "client" organization and a "regular" organization except for who is conducting administration. All Provider members have full access to all client organizations:

Structure of a Provider
Structure of a Provider

As denoted in the above diagram, if Providers want to use an organization to manage their own credentials, they should not include it as a client organization that is administered by the Provider.

Creating an independent organization for this case will ensure users can be given the appropriate user types and access controls over credentials.

Organizations relate Bitwarden users and vault items together for secure sharing of logins, cards, notes, and identities. Organizations have a unique view, the Admin Console, where Provider service users can manage the organization's items and collection, manage members and groups, run reporting, and configure organization settings:

Client organization vault
Client organization vault

Members of a client organization (such as your customer's end-users) will find shared items in their Vaults view alongside individually-owned items, as well as several methods for filtering the item list to only organization items or items in particular collections:

Organization-enabled vault
Organization-enabled vault

Once you have contacted us and been setup with a Provider by a member of the Bitwarden team, start a client organization.

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