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Send FAQs

Q: Why can't I create a file Send?

A: Use of text Sends is available to all Bitwarden users, however creation of file Sends is only available for premium users, including members of a paid organization (families, teams, or enterprise).

Additionally, creation of file Sends requires your email address to be verified.

Q: Why can't I create a file Send from Firefox or Safari browser extensions?

A: You can! But in order to browse for a file on the Create Send view in a Firefox browser extension, you'll need to open the extension in the sidebar or pop out a new window using the popout button:

The popout icon
The popout icon

Q: Why are sends missing from my send view?

A: By design, Sends are ephemeral. Each created Send has a maximum lifespan of 31 days, configurable when you create a Send or at any time by editing it. When a Send's deletion date is reached, it will be purged from Bitwarden systems and inaccessible to both the sender and any recipients.

Q: What do the icons next to my sends indicate?

A: Icons in the Send view are intended to help you understand the configured lifespan and privacy options:

Icon Meaning
This Send is protected by a password.
This Send has been manually disabled.
This Send has reached it's specified expiration date.
This Send has reached it's specified maximum access count.
This Send has reached it's specified deletion date and is pending deletion.

Q: Can I disable Send for my organization?

A: Enterprise organizations can disable Send at any time using the Remove Send policy. Admins and owners can implement this policy from the organization's ManagePolicies page. Enabling the policy will prevent organization members from creating or editing any Sends.

Q: Can Send be used on an internal network to share outside of the network?

A: Send is designed to be an end-to-end encrypted URL that can be shared through the web. Using Send outside of an internal network will require that ports 80 & 443 be opened. If you are using a reverse proxy, the following variables must be added to ./bwdata/env/global-override.env:

globalSettings__attachment__baseDirectory=/etc/bitwarden/core/attachments
globalSettings__attachment__baseUrl=https://YOURDOMAINHERE/attachments
globalSettings__send__baseDirectory=/etc/bitwarden/core/attachments/send
globalSettings__send__baseUrl=https://YOURDOMAINHERE/attachments/send
note

Alternatively, Send can be used online through your cloud organization. Having a self-hosted organization does not restrict usage of the cloud organization, both platforms will operate with the same subscription!


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