My Account Was Recovered

If you are an organization member whose master password was reset by an administrator, you'll receive an email from Bitwarden to inform you that your admin has initiated account recovery. When you receive this email:

1. Reach out to your admin, if they haven't already reached out to you, to obtain your new temporary master password. Use a secure channel like Bitwarden Send to receive the temporary master password.

2. Log in to the Bitwarden web app using that temporary master password. Before you can access your items, you'll be prompted to set a new master password:

   

You are required to update your master password after a reset because a master password should be strong, memorable, and something only you know.