Plans & Pricing

Organization Renewal

Organization subscriptions renew automatically on an annual or monthly basis. Organization owners can check the renewal date from the web app Admin Console by navigating to organization's Billing → Subscription screen:

Organization subscription view

As your renewal date approaches, Bitwarden recommends that you validate the payment method by navigating to organization Billing → Payment method. For help updating your payment method, see

update your billing information
.

warning

If we cannot process your payment method, or if you have cancelled your subscription, your organization will be disabled. Bitwarden cloud customers will have a seven day grace period between the expiration of your

license
and disabling of your organization. For self-hosted customers, there is a 60 day grace period. In either case, a disabled organization will result in the following:

Organization-owned vault items

Owners
will retain access to
shared vault items
, however all other users will lose access to these items. Organization vault items and existing
collections
 will not be deleted.

Organization members

Members and existing

groups
will not be removed from the organization. When your organization is
re-enabled
, members will not need to take any action.

Re-enabling a disabled Organization

If your cloud-hosted organization is disabled, paying the outstanding invoice on the Admin Console Billing → Subscription page will automatically restore services.

If you encounter any issues,

contact us
with the subject Disabled Subscription Organization. The Bitwarden team will manually re-enable your organization and work with the Accounts Receivable team for any further billing assistance.

If your self-hosted organization is disabled, download a new license file from your cloud-hosted Bitwarden organization vault. Once downloaded, open your self-hosted web vault and update the license on the Admin Console Billing → Subscription page.