Admin ConsoleManage Members

Member Roles

Member roles control what users can do, like configuring SSO or managing device approvals. Assign a

or
custom role
when inviting users or anytime after. Admins and owners manage roles and can create custom roles in Enterprise organizations.

Assign member roles

There are two ways to assign a member role in the Admin Console:

  • When

    , select a Member role.

  • To change an existing member's role, go to Members and select the person's name. Choose a Member role from the options that appear:

    Edit member role

Default roles

There are three default member roles: owner, admin, and user. Each role grants different permissions for managing your organization and accessing shared items.

tip

Assign at least one additional owner to maintain access to billing and subscription details if the current owner becomes unavailable.

Default role permissions

The following tables list the permissions for each member role.

Items and collections

While every member role can save new items in My vault or

, access to
collections
is determined by three types of permissions that interact.

note

These member permissions work together to determine collection access:

  • define who can do organization-level actions.

  • specify which member roles can create, manage, or delete collections across the entire organization.

  • control what actions a specific user or group can take within a single collection.

The table below lists what each member role can do by default and when collection settings or collection permissions may affect them. When an organization is first set up, all collection settings are turned off and invited users or groups receive the View items collection permission.

Members and activity

Owners and admins have enhanced capabilities for managing users and accessing organization-level reporting.

Organization billing and settings

Access to most organization configuration settings is limited to owners.

Custom roles

Enterprise teams can build custom roles tailored to their needs, ideal for least-privileged security models. Use custom roles to delegate organization management tasks or give users access to specific features. Common custom roles include:

note

If someone needs to manage subscription information or update payment details, assign the owner role. Access to organization billing cannot be granted through a custom role.


By default, custom roles include the same permissions as the user member role. When assigning a custom role to a new or existing member, check the additional permissions you want to grant:

  • Access event logs

  • Access import/export

  • Access reports

  • Manage all collections

    • This includes the ability to create, edit, and delete any collection.

  • Create new collections

  • Delete any collection

  • Edit any collection

  • Manage groups

  • Manage SSO

  • Manage

  • Manage users

    • Custom users with the Manage users permission can only grant permissions they already have. For example, a custom user with only Manage users and Access reports cannot grant Manage SSO to someone else.

  • Manage account recovery

    • The custom user can

      for members enrolled in account recovery. Without the additional Manage users permission, the Members page only lists enrolled members and displays the Recover account action.

    • This permission also allows the custom user to manage

      .