Provider Event Logs

Category: Provider Portal
On this page:

    What are Event Logs?

    Event logs are timestamped records of events that occur within your Provider. Event logs for the Provider are accessible only to Provider Admins from the Manage tab of the Provider Portal:

    Provider Event Logs
    Provider Event Logs

    Selecting the Export button will create a .csv of all events within the specified date range:

    Export Event Logs
    Export Event Logs

    Events

    Event Logs record several different types of events for Providers. The Event Logs screen captures a Timestamp for the event, client app information including the application type and IP (accessed by hovering over the globe icon), the User connected to the event, and an Event description. Provider Events include:

    Tip

    Provider Events do not currently roll up the events logged for each Client Organization. Provider users can access Organization Event Logs from the Client Organization’s Vault. Learn more.