Provider Portal

Unlink Client Organization

As a Provider, you may need to remove your Provider-client relationship with an organization if you are no longer providing services to them. In order for a client organization to be eligible for removal:

note

Client organizations can only be unlinked from within the Provider Portal UI, not deleted. To delete a client organization, you must be a Provider admin and follow these steps:

  1. and navigate to SettingsOrganization info.

  2. Scroll to the Danger Zone section and select Delete Organization.

Once these criteria are met:

  1. Open the Provider Portal using the product switcher:

    Product switcher - Provider Portal

  2. In the Clients view, use the options menu for the desired client organization to select the Unlink organization option:

Unlink client organization
tip

Once a client organization is unlinked, they will need to set up their own billing in order to retain access to Bitwarden services.