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The Survey Room

A collection of password management and security related surveys spanning individuals and businesses

You can learn a lot from data, which is why Bitwarden regularly conducts original, third-party survey research. The data in these surveys represents the opinions of IT decision makers, internet users across the globe, and the Bitwarden community. It also includes grade-based evaluations of federal agencies and businesses from the Bitwarden team.

Topics explored range from enterprise password management preferences to the state of password security among U.S. federal agencies and cybersecurity agencies around the world to the security-friendliness of U.S. social media company password systems.

We encourage you to take your time and read through the blogs, full result reports, and where applicable, presentations. Future surveys and reports will be reflected on this page.

451 Research Enterprise Survey

State of Password Security

Password Decisions Survey

World Password Day Global Survey

Data Privacy Day Survey

Industry Leaders Security Rankings

451 Research Enterprise Password Management Survey

The research and advisory firm 451 Research, part of S&P Global Market Intelligence, commissioned a global survey of IT decision makers in 2022 to understand enterprise password management preferences and adoption trends. The study focused on midsize to large enterprises with more than 1,000 employees; 27% of respondents work for organizations with more than 10,000 employees.

Key findings:

  • 57% of respondents used password management and another 15% said they would be adopting password management

  • Almost all (93%) said they were maintaining or increasing their password management budgets

Check out the full results, or read the overview and blog for more details.

Did you know?

Remote work has made password management the most popular security technology, ahead of email security and remote access solutions.

“About two in five (41%) respondents said they do not audit for password strength or reuse."

Page 6, Security Intentions and the Persistence of Passwords

State of Password Security

"There are many within the federal government who have a solid educational approach to
password security, and there are others that might need a bit of assistance to modernize."

The State of Password Security 2022

Password Decisions Survey

2022

The second annual Bitwarden 2022 Password Decisions Survey polling 400 IT decision makers in the U.S. found that passwords had gone mainstream - but overall password practices reveal security vulnerabilities.

Password sharing methods
Password sharing methods

Slide 6, Password Decisions Survey 2022

Key findings:

  • 86% report password managers are being used within their organization

  • Almost all (92%) reuse passwords across multiple sites

Check out the full results and read the blog for details.

Did you know?

A surprising 42% of IT decision makers still rely on memory to manage passwords.

"Nearly half (41%) of respondents share passwords over chat and 31% share passwords in conversation."

Password Decisions Survey 2022

2021

In the midst of the remote work transformation, the Bitwarden 2021 Passwords Decisions Survey polled 400 U.S.-based IT decision makers about their password preferences and the challenges and opportunities of security best practices.

Password reuse unfortunately continues
Password reuse unfortunately continues

Slide 9, Password Decisions Survey 2021

Key findings:

  • 77 percent are using documents, spreadsheets, or a notepad to keep track of passwords

  • 80 percent want their employers to mandate the practice of using a password manager

Check out the full results and blog.

"Contrary to what some may guess, 80 percent want their employers to mandate the practice of using a password manager. The Post-It note approach may be fading in popularity as 75 percent of respondents say employers already do require this."

Elizabeth Baier, Bitwarden introduces 2021 Password Decisions Survey

World Password Day Global Survey

2022

Coinciding with World Password Day, Bitwarden again conducted a global survey of internet users to understand the state of password management. The survey polled over 2,000 respondents in five countries: the United States, United Kingdom, Germany, Japan, and Australia.

World Password Day 2022 - people still rely on memory to remember passwords
World Password Day 2022 - people still rely on memory to remember passwords

Slide 22, World Password Day 2022 Survey

Key findings:

  • Almost one fifth (21%) reset their passwords every day or multiple times a week

  • A majority (84%) reuse passwords across more than 1 site

Check out the full results or read the blog.

"Almost all (90%) of global respondents are ‘somewhat’ or ‘very’ familiar with password security best practices - but does being familiar mean putting into practice? Not quite."

The Second Annual Bitwarden World Password Day Survey

2021

Leading up to World Password Day 2021, Bitwarden conducted a global survey of internet users to understand the state of password management. The survey polled over 1600 respondents in the United States, United Kingdom, Japan, and Australia.

World Password Day Survey 2021 - Password Resets
World Password Day Survey 2021 - Password Resets

Slide 7, World Password Day Survey 2021

Key findings:

  • A quarter (24%) have been affected by a data breach in the last 18 months

  • The majority (59%) rely on their memory to remember passwords

Check out the full results and blog.

Did you know?

In the United States, 33% of respondents said that they had been affected by a data breach in the last 18 months - which is the highest percentage of all countries polled.

"To deliver password security to everyone, we recognize and believe that password management for individuals can and should be free. This belief is deeply rooted in our mission at Bitwarden to serve the global community with software that can help everyone take control of their digital identity."

Gary Orenstein, Sharing Global Password Management Survey Results in Advance of World Password Day

Data Privacy Day Survey

2022

For the second year in a row, Bitwarden polled the Bitwarden community on its favorite data privacy apps. Over 1,800 users were surveyed.

Data Privacy Day Survey Standouts
Data Privacy Day Survey Standouts

Key findings:

  • 63% favor ProtonMail as the privacy-first email provider of choice

  • In a sign of the times, 24% selected Jitsi as the #1 video conferencing tool

Check out the full results and read the blog for more information.

2021

Inspired by Data Privacy Day in 2021, Bitwarden polled the Bitwarden community about its favorite data privacy-oriented apps. Over 700 Bitwarden users were surveyed.

Data Privacy Day Survey 2021 - Messaging Apps
Data Privacy Day Survey 2021 - Messaging Apps

Slide 6, Data Privacy Day Survey 2021

Key findings:

  • Firefox rules: an overwhelming 49% chose Firefox as their favorite browser, with Brave second at 19%

  • Selected by 60%, Signal is #1 messaging app

Check out the full results.

"Data Privacy Day is an international effort that takes place every year on January 28th. The goal is to inspire dialogue and empower individuals and companies to respect privacy, safeguard data, and enable trust."

Baylor Randolph, Data Privacy Day

Industry Leaders Security Rankings

Social Media Edition

Relying on an end user research-driven approach, Bitwarden research evaluated the security-friendliness of the top 5 (defined by number of users) U.S. social media company password systems. The assessment includes a grade for each of the platforms evaluated.

Industry Leaders Score Cards - Facebook
Industry Leaders Score Cards - Facebook

Check out the blog to see how the leading companies in the U.S. scored.

Banking Edition

Relying on the same end user research-driven approach, Bitwarden research evaluated the security-friendliness of the top 5 (ranked by assets held) U.S. banks. The assessment includes a grade for each of the top platforms evaluated.

Industry Leaders Score Cards - Bank of America
Industry Leaders Score Cards - Bank of America

Check out the blog to see how the leading banks in the U.S. scored.

"Experts advise passwords be strong and unique, with strength being best determined by randomness and length (such as 14 characters or more) ... since 'Short passwords are far more susceptible to a brute force attack, where a computer or malicious software program goes through every 8-digit combination (or more) of characters until it finds a match.'"

Industry Leaders Security Rankings: Social Media Edition

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