Billing FAQs

This article contains frequently asked questions (FAQs) regarding Plans and Pricing.

For help selecting the right Bitwarden plan for you, refer to what plan is right for me? and about Bitwarden plans.

A: Use Upgrade from Individual to Organization to guide you through this process.

A: The current families plan (introduced Sep. 2020) automatically provides premium features for all six members of the organization, so no!

A: Users can utilize Bitwarden clients, with either paid or free accounts, for personal or business purposes as long as they comply with our Terms of Service.

Bitwarden's license grants a limited, non-exclusive, non-transferable, royalty-free license to use the Commercial Modules solely for internal development and testing in a non-production environment. For more information, refer to the license and license FAQ.

If users do not intend to modify, resell, rent, lease, distribute, sublicense, loan, or otherwise transfer the Commercial Modules to any third party, or create a competing product or service, they can use any of the available clients for business or personal use while respecting our terms of service.

A: We have observed some users of Firefox get the following error message when submitting payment information for a Premium subscription:

You passed an empty string for 'payment_method_data[referrer]'. We assume empty values are an attempt to unset a parameter; however 'payment_method_data[referrer]' cannot be unset. You should remove 'payment_method_data[referrer]' from your request or supply a non-empty value.

This usually occurs when submitting your payment method is impeded by an installed browser Extension or configured Browser option.

Open Firefox in a Private Window and try resubmitting.