Access Intelligence email templates
Use the templates below to announce Access Intelligence to your organization before you go live. Sending internal emails in advance helps employees recognize legitimate Bitwarden notifications and ensures at-risk passwords are acted on promptly.
Template 1: Initial announcement
example
Subject: Important: New password security initiative with Bitwarden
Body:
Hi team,
We're implementing a new security feature called Access Intelligence in Bitwarden to help us identify and strengthen weak or at-risk passwords across our organization.
What you need to know:
You may receive email notifications or see banners in your Bitwarden browser extension requesting password changes for specific applications
These emails are legitimate, please do not ignore them
Your passwords remain fully encrypted and private, neither IT admins nor Bitwarden can see your actual passwords
Access Intelligence only identifies which credentials need attention, not what those passwords are
Why we're doing this:
This proactive approach helps us protect our organization from security breaches by ensuring all credentials meet current security standards.
Next steps:
When you receive a notification, please follow the instructions to rotate the identified passwords with a new generated password promptly. We'll be prioritizing critical applications first to avoid overwhelming everyone at once.
Questions? Feel free to reach out.
Thanks for your cooperation in keeping our organization secure.
Template 2: Brief announcement
example
Subject: New security notifications coming from Bitwarden
Body:
Hi everyone,
Starting this week, you may receive legitimate security notifications from Bitwarden by email and in the Bitwarden browser extension asking you to update at-risk passwords.
Please note:
These requests are genuine, please act on them
Your passwords remain completely private and encrypted
We can only see that a password needs updating, not the password itself
Instructions for updating will be included in each notification
Thanks for helping us maintain strong security practices.
Template 3: FAQ style
example
Subject: Upcoming Bitwarden password security notifications: What to expect
Body:
Hi team,
What's happening? We're launching a password security initiative using the Bitwarden Access Intelligence feature. You'll begin to receive email notifications to update at-risk passwords.
Are these emails legitimate? Yes. Please act on any password change requests you receive from Bitwarden.
Can admins see my passwords? No. Access Intelligence works with zero-knowledge encryption. Admins and Bitwarden can only identify which accounts need attention, never the actual passwords.
What should I do? Follow the instructions in each notification to update the requested passwords. We're focusing on critical applications first.
Questions? Contact us for assistance.
Thank you for prioritizing security.