Getting Started
Task | Reference Material |
---|---|
Review/Attend a Bitwarden weekly demo | |
Review partner program overview | |
Watch the Bitwarden for MSPs webcast | |
Enterprise Introduction | |
Bitwarden Architecture | |
Best practices for new organizations |
Understanding Bitwarden Vault Features
Task | Reference Material |
---|---|
Review the features within your Personal Vault | |
Understand Organizations | |
Importing vault items | |
Installing Bitwarden across your devices | |
Review item types | |
Item management | |
Using Bitwarden Send |
Review Organizations
Task | Reference Material |
---|---|
Understand user types and management | |
Understand collections | |
Understand enterprise policies |
Getting Started with the Provider Portal
Task | Reference Material |
---|---|
Ensure the Provider Portal has been enabled | |
Review the Provider Portal user types and access control | |
Provider Portal user management | |
Provider Portal client management | |
Create new client organizations |
Top Adoption Drivers for Your Clients
Action Items | Description |
---|---|
Assign an executive sponsor | Identify a client champion. This should be a C-level or VP-level client executive ready to drive Bitwarden adoption. |
Make Bitwarden mandatory | Build Bitwarden into your services offering. |
Employ a training strategy | Based on user needs, provide training and documentation for different skill levels. |
Integrate with your user directory | By integrating with your existing directory, every employee can be automatically onboarded to Bitwarden when they join the company, as well as deprovisioned if they leave. |
Employee/Client Training Best Practices
Action Items | Description |
---|---|
Schedule and record live training | Where and when? Onsite or web-based lunch and learning? Record the live training to share later. Post recorded training where employees can find them, so they can review as needed. |
Leverage existing Bitwarden materials | Tutorial videos, FAQs, Support resources, Recorded trainings, Handouts |
Incorporate materials in all email communications | Remind employees where they can find handouts and support resources to help them get started with Bitwarden |
Training Resources
Action Items | Description |
---|---|
Bitwarden training for general end users. | |
Bitwarden training for more advanced users who want to take advantage of extra features. | |
Bitwarden training for administrators. | |
Join the Bitwarden team for an introductory session on the basics of employee security training. Security Training This session covers: Why it is important for organizations to clearly communicate security and compliance policies Social engineering and what to look out for Security across email, web, and mobile devices |