Bitwarden Learning

Getting started as a provider admin

1. Join the Bitwarden Partner Program and create your account

  • If you are the first user at your company to initiate a partnership with Bitwarden, fill out the sign up form with your company's information. One of our channel managers will reach back out to and issue an invitation to start a Provider. While you wait, you can create a fully featured free account and review our individual user guide.

  • If you are not the first provider admin, you will use your company email (ex. thomas@company.com) to create an account from your Provider's invitation email.

Once you have accepted your invitation, you will be taken to the create your account screen. There, you will be prompted to set up a Master Password which you will use to access your account. Be sure to store this somewhere securely or confirm with your admin that the master password reset policy has been enabled, as Bitwarden cannot reset it for you. You can use the Bitwarden Password Generator to help create a strong password or a memorable passphrase.

2. Get familiar with Provider Portal

The Provider Portal is an all-in-one management experience that enables providers to manage your customers' Bitwarden organizations at scale. It streamlines administration tasks by centralizing access and support for each client and allows you to create new ones.

3. Invite your service users and provider admins

Providers have two types of users: service users who will administer your customers' organizations and provider admins who both administer your customers' organizations and your Provider Portal. Invite your users from the Provider Portal Manage tab and instruct them to accept their invitations.

Once they have accepted their invitations, you will need to return to the Manage tab to confirm.

4. Create a Client Organization

Navigate to the Clients tab of Provider Portal and select + New Client Organization or select + Add Existing Organization if the customer's organization was previously created.

Your account will need to be a member of the client's existing organization in order to add it to your Provider Portal.

5. Get started with administration

As Providers, you can perform all of the tasks of an organization administrator at scale. Review the key day-to-day tasks you'll tackle as a Provider and, if user training is one of your service offerings, take a look at the rest of our Learning Center for more helpful resources.

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