Bitwarden Resources

Web hosting company opts for open source password management approach

Learn how domain registrar Namecheap fostered collaboration and transparency with the Bitwarden Password Manager.

Namecheap

Founded: 2000

Industry: IT Service Management 

Employees: 3,000

Location: Phoenix, Arizona

Namecheap is an ICANN accredited domain registrar and web hosting company currently managing over 17 million domains. Headquartered in Phoenix, Arizona, with offices in Portugal, Ukraine, and India, Namecheap also encompasses a distributed employee base that spans 22 countries. The company has over 3 million customers and is the world’s second-largest domain retailer.

Table of Contents

Situation

Solution: Open source password manager enabling continuous improvement

Strategic rollout, smooth transition

Transparency and control offer benefits

Get started with Bitwarden

Situation

Namecheap became aware its passwords were scattered across various platforms, from KeePass instances used by some of the more technical employees to various proprietary password managers. This approach was neither convenient nor secure. These practices made it logistically challenging to keep track of different company systems and employee behavior. It also led to employees frequently sharing passwords via insecure methods.  

With its commitments to enhancing operational efficiency and strengthening cybersecurity top-of-mind, Namecheap embarked on a search for the optimal password management solution. Said Chief Technical Officer Sergii Smirnov, “We were seeking a user-friendly tool that ensured a uniform experience across the organization. We are also committed to protecting privacy and freedom and place a high value on our customers’ right to safety and privacy. Ultimately, we needed a partner that could uphold these standards.”

"We were seeking a user-friendly tool that ensured a uniform experience across the organization. We are also committed to protecting privacy and freedom and place a high value on our customers’ right to safety and privacy."

Sergii Smirnov, CTO

Solution: Open source password manager enabling continuous improvement

After weighing the options, Namecheap enthusiastically elected to go with Bitwarden. Said Smirnov, “A key factor in our decision to choose Bitwarden was its open source nature. Open source technology invites broad rotation and continuous improvement from a global community of experts. We see this investment validated year after year, in the way Bitwarden and the open source community interact and how vulnerabilities are identified and addressed promptly.”

Namecheap believes the open source approach not only enhances security tools, but ensures technology evolves in response to the real-world needs of its users. In the company’s view, this contrasts sharply with closed source projects where potential vulnerabilities might remain hidden. In such environments, the lack of external review can create security blind spots that manifest in the form of breaches and supply chain weaknesses.

“Our decision to integrate Bitwarden is deeply rooted in our belief in the power and potential of open source software,” said Smirnov. “Open source represents more than just the technology choice. It's a forward-thinking approach that embodies innovation, collaboration, and transparency. We see open source software as the future of technological development.”

Strategic rollout, smooth transition

Namecheap opted to strategically deploy Bitwarden in stages. The company started with a test group to eliminate operational issues early on. Utilizing the Bitwarden API, the Namecheap technical team crafted custom scripts to automate the onboarding process. This helped enable self-paced implementation, allowing employees across the world to set up Bitwarden at their own pace. 

Following the initial small-scale rollout, Namecheap transitioned to deploying Bitwarden across business units. While processed in stages, within two months the team had successfully onboarded all employees.

Said Smirnov, “Our switch to Bitwarden as our password manager, covering nearly 3,000 employees, was remarkably smooth. Many had been anticipating this upgrade and the satisfaction with the functionality, convenience, and security features that Bitwarden offers is a testament to the product’s overall strength.”

Transparency and control offer benefits

In contrast to its former piecemeal and random approach to password security, Namecheap now has control over where and how passwords are stored and protected. The company has also capitalized on Bitwarden tools that allow it to assess password strength and quality and enabled two-factor authentication across the organization, a move that further strengthens the Namecheap security framework.

Get started with Bitwarden

Learn more about what Bitwarden can do for your business and sign up for a free 7-day trial! Got questions? Join our free weekly demo.

Choose the plan that fits your needs

Free

$0

per month

Free Forever

Get a Bitwarden vault

  • Unlimited devices
  • Passkey management
  • All the core functions
  • Always free

Share vault items with one other user

Get started today

Premium

Less than$1

per month

$10 billed annually

Enjoy premium features

  • Bitwarden Authenticator
  • File attachments
  • Emergency access
  • Security reports and more

Share vault items with one other user

Create premium account

Families

$3.33

per month

Up to 6 users, $40 billed annually

Secure your family logins

  • 6 premium accounts
  • Unlimited sharing
  • Unlimited collections
  • Organization storage

Share vault items between six people

Pricing shown in USD and based on an annual subscription

Teams

Resilient protection for growing teams

$4

per month / per user

Share sensitive data safely with coworkers, across departments, or the entire company

Includes premium features for all users

Enterprise

Advanced capabilities for larger organizations

$6

per month/per user billed annually

Utilize advanced features including enterprise policies, passwordless SSO, and account recovery.

Includes premium features and complimentary families plan for all users

Get a quote

For companies with hundreds or thousands of employees contact sales for a custom quote and see how Bitwarden can:

  • Reduce cybersecurity risk
  • Boost productivity
  • Integrate seamlessly

Bitwarden scales with any sized business to bring password security to your organization

Pricing shown in USD. Enterprise plan based on annual subscription


© 2024 Bitwarden, Inc.TermsPrivacySitemap
This site is available in English.
Go to EnglishStay Here