Service User

Check your inbox for an invitation to your new organisation! If you already have an existing account, great! All you need to do is accept the invitation. If you don’t, you’ll be prompted to create an account after you accept the invitation.

Your master password

During sign-up, you'll create a master password for logging in to Bitwarden. It's important that your master password is:

• Memorable: Bitwarden employees and systems have no knowledge of, way to retrieve or way to reset your master password. Do not forget your master password!

• Strong: A longer, more complex and less common password is the best way to protect your account. Bitwarden provides a free password strength testing tool to test the strength of some memorable passwords you are considering.

The Provider Portal is an all-in-one management experience that enables providers to manage customers' Bitwarden organisations at scale. It streamlines administration tasks by centralising access and support for each client, and lets you create new ones as your business grows:

As a service user, you'll be able to set up your customer’s collection and group structure, import data, and set up policies and SSO. Learn how to take the first steps towards configuring a successful Client Organisation.

Client organisations allow your customers to securely share passwords, credit cards and more, and give you the tools to manage these things on their behalf. There's a lot you can do, but here are some key day-to-day tasks you'll tackle as a Provider.