2023 Password Decisions Survey Results
IT decision makers shed light on enterprise password management.
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- 2023 Password Decisions Survey Results
Bitwarden polled independent IT decision-makers across a range of industries who play a key role in enterprise purchasing decisions. This year’s findings show that passwordless technology is making its foray into business workflows, IT decision makers continue to look to the C-Suite to drive adoption of password management technologies, and that security concerns are influencing business decisions.
A majority (49%) of respondents are deploying or have plans to deploy passwordless technology.
Of that percentage, two-thirds (66%) have 1-2 user groups or multiple teams going passwordless
Around half (51%) are relying on the ‘something you are’ (biometrics, facial recognition, fingerprint, voice) form of passwordless authentication
Overall, 41% say ‘better security’ is the primary reason to deploy passwordless technology
![Slide 27, 2023 Password Decisions Survey](https://res.cloudinary.com/bw-com/image/upload/f_auto/v1/ctf/7rncvj1f8mw7/3yqKZmoEFEQjLML6fZe1JI/c331adea89e3b0526196807b2733f36a/password_decisions_survey_update.png?_a=DAJAUVWIZAA0)
“Our survey shows businesses are looking beyond passwords and desire new technologies that reflect passwordless workflows, which shouldn’t come as a surprise. While strong and unique passwords are highly effective at safeguarding data, weak or re-used passwords that are not managed by an end-to-end encrypted password manager present serious vulnerabilities. The Bitwarden approach takes into account this evolution but also reflects that adoption timelines vary by company, technology, and end-user preference and that security remains the paramount goal for individuals and enterprises alike.”
A large majority (79%) of IT decision makers want their employer to require employees to use the same password manager across the organization
When asked what makes a good password manager, 60% cite security, 56% cite the availability of two-factor authentication (2FA), and 40% cite ease-of-use
![Slide 7, 2023 Password Decisions Survey](https://res.cloudinary.com/bw-com/image/upload/f_auto/v1/ctf/7rncvj1f8mw7/6EKxFVMPE3ug9fy4IjAbCh/db37b45bdc4e4bf9bbfbee47ba21b121/most_imp_attributes.png?_a=DAJAUVWIZAA0)
Most IT decision makers want their employer to require all employees to use the same password manager throughout the organization.
Note to employers: if offered a complementary family account, 71% said they’d also be very likely to use a password manager at home.
A majority (60%) report their organization experienced a cyberattack within the past year and 49% report struggling with employees who use unauthorized devices or software without IT’s approval.
Most (80%, up from 75% last year) report having a ransomware mitigation strategy
Three-fourths report their organization has cyber insurance
![Slide 18, 2023 Password Decisions Survey](https://res.cloudinary.com/bw-com/image/upload/f_auto/v1/ctf/7rncvj1f8mw7/5KEDqXCgfSVdqwC553tyLe/c6a10c1e83188176a9538a70e2bdbeda/cyberrattack_experiences.png?_a=DAJAUVWIZAA0)
Did you know?
65% of respondents reported they were required to demonstrate they offered cyber awareness training to employees when they applied for cyber insurance and 61% had to demonstrate use of a password manager.
Read the blog for a more in-depth analysis of the 2023 Password Decisions Survey results
View the full report: 2022 Password Decisions Survey
View the full report: 2021 Password Decisions Survey
Check out The Survey Room for additional cybersecurity research
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