Turn insights into action: Bitwarden Access Intelligence now available Find out more >

Bitwarden Resources

2022 Password Decisions Survey

IT decision-makers shed light on enterprise password management

What will you learn in the 2022 Password Decisions Survey?

The 2022 Password Decisions Survey asked IT decision-makers about password sharing practices, technologies in use, security risks, and the Great Resignation. While there are bright spots, password and security practices remain a challenge that many companies still need to address.

Download Full Survey

Password sharing methods

In November 2021, Bitwarden partnered with Propeller Insights to survey more than 400 independent IT decision-makers across a wide range of industries who play a key role in enterprise purchasing decisions. The findings show an increase in password manager usage, indicating their growing mainstream appeal. At the same time, IT decision-makers continue to struggle with adhering to security best practice and express security-related unease about remote working.

While password best practice is improving among IT decision-makers, there is still a long way to go:

  • 2FA (two-factor authentication) is now mainstream, with 88% of respondents using it at work

  • Despite the increase in password manager use and 2FA, more than half (53%) of IT decision-makers still share passwords with colleagues via email, a 14% jump from last year due in part to the sudden shift to remote working

  • Nearly half (41%) share passwords over chat and 31% share passwords in conversation

Strategies for managing passwords

Ransomware, phishing, and cyber attacks continue, yet many organisations still lack a mitigation strategy:

  • More than half (54%) of IT decision-makers admit their organisation has experienced a cyber attack

  • While two-thirds of organisations have a ransomware mitigation strategy in place, 25% do not have one or are not sure

  • Phishing attacks remain a scourge: emails purporting to be from financial institutions (35%) or a government body (22%) are the most common

More than half of respondents confirmed their organisation has experienced a cyber attack

Remote working and the Great Resignation are impacting cybersecurity:

  • Almost two-thirds (61%) of respondents are “more concerned” about cybersecurity this year and attribute this to the fear that employees working remotely may be less rigorous about their overall security hygiene

  • Almost half (48%) are working more hours than last year, with 58% blaming staff turnover (29%) and difficulty recruiting (29%) as the primary causes

Rise of remote working has heightened cybersecurity concerns

Get powerful, trusted password security now. Pick your plan.