For over 25 years, Intesys has helped medium and large businesses digitally transform their processes through the design, development and implementation of open-architecture enterprise applications. Intesys, a Digital Transformation Partner based in Italy, offers specialised solutions for its unique clients across a range of industries.
The 80 Intesys employees work closely in teams associated with client projects. They depend on a password management solution that allows them to securely share passwords for varying periods of time (some projects last a few months, while others extend to a few years). They chose Bitwarden primarily because of the open-source nature of the software and the opportunity to use it on-premises.
“We love enterprise-class open-source software because we don’t like being hopelessly tied to closed, rigid and unchangeable premium-brand IT solutions,” Alberto Gaiga, Intesys CEO, said in an interview.
A password manager for team collaboration
Before Bitwarden, Intesys used a different open-source password solution that was not designed for sharing or team use. Alberto said they had notes scattered across the company file system and a host of password manager applications installed on personal workstations; a far-from-simple situation for IT administrators to organise and manage.
Their IT team was also concerned about security when provisioning and deprovisioning users, and what happens to data (credentials and, more generally, all digital assets) when the user leaves the company. “We needed a centralised solution to manage the provisioning and deprovisioning of user access to credentials,” Mirko Spezie, company senior systems specialist, said.
Bitwarden offers Intesys a seamless way to securely onboard and offboard users. Bitwarden Directory Connector allows Teams and Enterprise users to sync their existing Directory Services with Bitwarden user seats.
Additionally, with Bitwarden, Intesys no longer has to worry about what happens to both personal and project-specific credentials when an employee leaves the organisation. With Bitwarden Collections, teams can store customer-specific data in the Organisation Vault, which is owned by the Intesys organisation.
Intesys projects are organised by client, and so are their Bitwarden Collections. They can extend Collection permissions to specific team members who need to work on a client’s account, and in turn, the employee has secure access to the client passwords.
A “Swiss Army knife” for every day at work
Alberto said, “Bitwarden is a solution to the enterprise-class headache. No more uncertainty and process imprecision around password management. No more insecure sharing. It has all the functionality you expect from an open-source platform.”
Mirko described Bitwarden as a “Swiss Army knife” for a day in the life of development. From the open-source approach, to cloud and on-premises availability, to API access, to streamlined provisioning, to collaborative sharing, Bitwarden delivers value for users, admins and CEOs alike.
“Bitwarden is a solution to the enterprise-class headache. No more uncertainty and process approximation around password management. No more unsecured sharing. It has all the functionality you expect from an open source platform.”