Bitwarden Resources

Automated Logic solves access management challenges with Bitwarden

Automated Logic selected Bitwarden Password Manager for its strong encryption and zero-knowledge model.

  1. Bronnen
  2. Automated Logic solves access management challenges with Bitwarden

Overview

Automated Logic, a business unit of Carrier (a global provider of sustainable and intelligent building and cold chain solutions), is responsible for the designing, installing, and servicing building automation systems (also known as BASs).

The foundation of strong BASs rests on operational technology (OT) that makes modern buildings comfortable and efficient and reduces the cost of operation for their owner. This is accomplished through sensors that determine the current state of systems and occupants and then send signals to electromechanical equipment to affect the systems they control. 

Automated Logic’s BASs are architected around Web Control, a central server that accesses customer networks so it can perform its building automation services. But, that access also presents security risks.

Table of Contents

Overview

Watch the presentation

Challenges of Access Management

Solution requirements

Get started with Bitwarden

Watch the presentation

Building Credential Management to Scale Business Management

Visit opensourcesecuritysummit.com to learn more about this annual conference.

Challenges of Access Management

While the need to operate on customer networks and customer infrastructure was non-negotiable, Automated Logic found that it was being presented with inconsistent methods of access to customer networks. It had to keep track of shared, individual, and service account credentials - all of which were required to change regularly due to password rotation. The company also kept track of individual credentials associated with its application server and the databases it uses.

Automated Logic goes to market through field offices, which are managed by different sets of employees. The employees had done the best they could to manage the credentials complexity. Unfortunately, the nature of the problem meant the company was still left in a sub-optimal state. 

“There wasn’t any consistency in the way these credentials were tracked,” said Ed Horn, software product manager with Automated Logic. “Credentials were generated that were either predictable or outright reused. Most people can recognize that state of affairs carries with it a very specific and worrisome set of risks.”

Adds Horn, “As a service business, our ability to gain access to customer systems and be able to affect fixes or updates is critical to our success as a business. Having credentials in the hands of individuals, so only they have access, or having credentials that are poorly managed or inaccessible - that was enough to keep us up at night. So in an effort to ensure that access was reliable, the credentials were often created to be predictable. People who had legitimate business knowledge of these credentials would have knowledge of credentials for new customer sites and new installations, regardless of whether or not a legitimate business need had elapsed. And that is not a great situation.”

Solution requirements

The leadership team at Automated Logic realized it needed a solution to its access management challenges. The solution they landed on was a password vault solution - specifically, Bitwarden. 

Ahead of selecting Bitwarden, the team developed a list of requirements for their optimal password management vault. Those requirements included:

Automated Logic conducted extensive research as it sought to identify the password management vault solution best suited to meet its needs. The team visited support forums (including Reddit) and perused feedback on social media before narrowing down its list to two partners. Automated Logic then engaged in comprehensive and thorough pilots with both solutions in order to make its final decision. Piloting the solutions was advantageous for many reasons, not least of which included the ability of Automated Logic employees to test out both options. Ultimately they decided to select Bitwarden as their password management solution, having landed on four compelling factors:

  • User preference

  • Admin preference

  • Technology/reliability

  • Partnership with the solution provider

“In summary, it really all came down to a few things,” said Horn. “It’s user preference - that’s obvious. It's an admin and management preference, so how well it fits with your business. And certainly the thing everyone thinks about, is the technology right? Does it fit? But truly, at the end of the day our selection came down to partnership. And it was really about selecting a business partner to move us forward in our quest for better security.”

"At the end of the day our selection came down to partnership. And it was really about selecting a business partner to move us forward in our quest for better security.”

Ed Horn, software product manager

Get started with Bitwarden

Ready to get started with Bitwarden? Sign up for a free Bitwarden account, or register for a 7-day free trial of our business plans to help keep your business and team safe online.

Kies het plan dat bij uw behoeften past

Gratis

$0

per maand

Altijd gratis

Een Bitwarden-kluis krijgen.

  • Onbeperkte apparaten
  • Beheer van wachtwoordcode
  • Alle kernfuncties
  • Altijd gratis

Kluisitems met één andere gebruiker delen

Premium

Less than$1

per maand

$10 jaarlijkse rekening

Geniet van premium functies

  • Bitwarden-authenticator
  • Bestand bijlagen
  • Noodtoegang
  • Veiligheidsrapporten en meer

Kluisitems met één andere gebruiker delen

Gezinnen

$3.33

per maand

Tot 6 gebruikers, $40 jaarlijkse rekening

Inloggegevens van uw gezin beveiligen

  • 6 premium-accounts
  • Onbeperkt delen
  • Onbeperkte collecties
  • Opslag van de organisatie

Kluisitems tussen zes personen delen

Prijzen weergegeven in USD en gebaseerd op een jaarabonnement

Teams

Robuuste bescherming voor groeiende teams

$4

per maand/per gebruiker, jaarlijks gefactureerd

Deel gevoelige gegevens veilig met collega's, afdelingen of het hele bedrijf

  • Gegevens veilig delen
  • Bewaking van gebeurtenislogboeken
  • Directory-integratie

Inclusief premium functies voor alle gebruikers

Onderneming

Geavanceerde mogelijkheden voor grotere organisaties

$6

per maand/per gebruiker, jaarlijks gefactureerd

Gebruik geavanceerde functies zoals bedrijfsbeleid, SSO zonder wachtwoord en accountherstel.

  • Bedrijfsbeleid
  • Wachtwoordloze SSO
  • Account herstellen

Inclusief premium functies en gratis gezinsabonnement voor alle gebruikers

Een offerte aanvragen

Voor bedrijven met honderden of duizenden werknemers, neem contact op met de verkoopafdeling voor een offerte op maat en ontdek hoe Bitwarden kan helpen:

  • Cyberbeveiligingsrisico's verminderen
  • Productiviteit verhogen
  • Naadloos integreren

Bitwarden schaalt met elk formaat bedrijf om wachtwoordbeveiliging naar uw organisatie te brengen

Prijzen weergegeven in USD. Bedrijfsplan gebaseerd op jaarabonnement


© 2024 Bitwarden, Inc. Voorwaarden Privacy Cookie-instellingen Sitemap

Go to EnglishStay Here