Competitive Intelligence Lead

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California. Learn more at bitwarden.com. 

As Competitive Intelligence Lead, you will develop a deep understanding of the Bitwarden product portfolio and product experience, the competitive landscape, and how Bitwarden differentiates in the market to tell the Bitwarden enterprise security story. You will drive competitive intelligence by doing deep competitive and market research, including product deep-dives and win/loss analysis, to report back to cross-functional leadership. 

You will use the competitive intelligence gathered to develop content and messaging to support the enterprise sales process to increase the win rate. You will work closely with Product and Sales leadership to build a feedback loop with the sales team on what messaging is resonating and what is no longer effective as we refine the sales motion. You will assist the sales team with active deals.  

You will also take the content developed and collaborate with Marketing to publish materials externally to enable customers at scale. You will be working closely with Product Management, Sales, and Marketing. 

This is an all-remote team and we are looking for someone located in the U.S. We do not offer visa sponsorship at this time.

RESPONSIBILITIES

• Uncover competitive insights via product deep-dives and report that to cross-functional leadership group
• Lead the competitive intelligence program at Bitwarden by providing fact-based intelligence and insight that supports Bitwarden advantages and differentiation
• Develop channels to clearly and effectively deliver information,including comparison grids, competitive profiles/snapshots, for use by sales, marketing, and executive leadership 
• In partnership with Marketing, develop customer-facing content for use by the sales team and to be published externally on the website, including slide decks, whitepapers, videos, and newsletters 
• Continually iterate on sales messaging in partnership with the sales team
• Be able to assist our sales teams with in-deal support

WHAT YOU BRING TO BITWARDEN

• 4+ years experience in product management, solutions engineering, customer success management, or product marketing 
• Experience in enterprise SaaS a strong plus
• Experience in enterprise onboarding a strong plus 
• Knowledge of the Identity & Access Management (IAM) space a strong plus 
• Knowledge of the security space a strong plus 
• Ability to empathize with the day-in-the-life of a seller
• Ability to empathize with the needs of customers as well as high emotional intelligence to build positive working relationships with internal teams in a distributed working environment
• Excellent written and verbal communication skills
• A growth mindset and a desire to learn from others
• Excitement and enthusiasm for open source and for better internet security 

WHAT TO EXPECT IN THE INTERVIEW PROCESS

Selected candidates will be invited to schedule an introduction call and share examples of previous work, including published articles, blog posts, video presentations, etc., with the Bitwarden recruiting team. From there, the interview process comprises of the following stages:

• Interview with Director of Product
• Interview with Sr. Product Manager
• Interview with Sr. Manager, Integration Engineering
• Interview with Chief Sales Officer
• Reference calls
• Interview with the CEO

A FEW REASONS TO WORK WITH US

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
• Learn and grow. Take on new challenges with the support of your team.