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Bitwarden Essentials Series: Introduction to Bitwarden Families for Enterprise

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Speaker Notes

Introduction Slide

Welcome to the Introduction to Bitwarden Families for Enterprise training. 

This session is for Bitwarden Enterprise Users who take advantage of the complimentary Family Organization included with their company’s Enterprise subscription.

Agenda

Today, we will talk about the importance of password security, the overall architecture of Bitwarden, getting started with Bitwarden, how to manage your vault, how to share items within the family vault, review different features, and showcase where you can go for additional help and resources. 

Our Mission

Bitwarden is an open source, cross-platform password management utility and our mission is to empower individuals, teams and organizations to access, store and share sensitive data easily and securely. 

A Few of the Most Common Websites 

There are many websites that require a unique and secure password. Here are a few of the most commonly accessed websites. Many of us have individual logins to these sites and utilize them on a daily basis. 

Don’t Fall for the Trap of Re-Used Passwords 

That being said, if we are reusing the same passwords across all of these sites, which is human nature, it puts us in a bad situation if one of those sites unfortunately gets exposed.  You may be at risk that all of those sites could get exposed. 

Protect from Breaches with Unique Passwords 

Bitwarden helps protect you from Password breaches. Password breaches occur most often when folks use the same type of password, or maybe a mild variation in between the different websites they visit.

Using unique passwords for each site can save you from a breach.  If one of your sites unfortunately has a breach, you would just need to update one password and not have to worry about all of the others. 

Bitwarden helps you protect yourself against these types of attacks by having strong and unique passwords for every service you use.

Experts Recommend 1

Experts recommend a few basic rules for keeping your passwords unique and secure. It's recommended to have them long, between 8 to 12 characters, however 14 characters or longer is better. Of course, more complex, with numbers, symbols, upper and lowercase letters, and maybe even emojis these days. Random, it's important not to have a known pattern. And unique. You must have a different password for every service you use.

Experts Recommend 2

This is impossible for all of us to remember each and every unique password for all of the sites you access. 

Bitwarden Solves This! 

So this is where Bitwarden comes in to have software solve the problem for you

Now All You Need is One Main Password 

Now, all you need to do is remember one unique Master Password and Bitwarden will do all the rest. You create your strong Bitwarden master password and we can help you generate and store all of your other passwords so you never have to worry.

Bitwarden is Available Wherever You Are 

Bitwarden meets you wherever you are. Being available across all devices and platforms is essential. Password management is only as useful as its availability across all devices and platforms. Bitwarden is available on mobile, browser, desktop, and web vault. We also have a Command Line Interface for users that prefer working in command line..

Mobile: Android + iOS 

Mobile applications are available for Android in the Google Play Store and iOS in the Apple App Store.

Browser Extensions 

Bitwarden browser extensions can go right into Chrome, Firefox, Edge, Safari and other modern browsers. 

Desktop: Windows, Mac, Linux 

Desktop applications for Windows, Mac and Linux are available for those who want to have something installed locally. Plus a Command Line Interface for our more advanced users.

Web Vault - Any Modern Browser! 

You may also access your web vault, on any modern browser, by going to vault.bitwarden.com

Download Bitwarden 

To download Bitwarden, you can go to bitwarden.com/downloads to pick the appropriate client  you would like to use from the desktop, web browser, mobile, or web vault. 

Important Terms 

Here are a few key terms you are going to hear throughout the session along with your day-to-day use of Bitwarden. The first term is vault. A vault lists all of your items such as your logins, cards, identities, and secure notes. Next is organization.  Your Organization brings Bitwarden users and vault items together to share logins, notes, cards, and identities with other Bitwarden users. Lastly, we have Collections. Collections can gather together logins, notes, cards, and identities for secure sharing. I like to say Collections are more like folders. A great feature about Bitwarden is when you are onboarding new family users, you can add them directly to a collection and have them automatically inherit that collection’s permissions.

Vault Items 

Understanding different items will help you put Bitwarden to full use. Currently, the four (4) different item types in Bitwarden vault are Logins, Cards, Identities, and Secure Notes.  Logins are most often used to store usernames and password combinations and also store your TOTP codes. Cards can be used to store debit and credit card information. Identities can be used to store billing info, mailing info, or anything else you might need to have access to when filling out online forms. And Secure Notes can be used to store encrypted freeform text for anything you want protected. More Item Types are coming soon!

Bitwarden Clients and Bitwarden Cloud/Server

Now, let’s talk through the overall Bitwarden architecture. We will explain how we view the overall Bitwarden solution. The way Bitwarden works is to keep your sensitive information inside the client applications, as soon as you put your data in the vault it is end-to-end encrypted with zero knowledge. Vault data can only be decrypted using a key derived from your master password. Bitwarden is a zero knowledge solution, meaning you are the only party with access to your key and the ability to decrypt your Vault data. Bitwarden synchronizes through all of your devices with the Bitwarden cloud or the self-hosted server which means, unlimited devices, unlimited passwords, all synchronized through the Bitwarden server.

Individual Vault on Account Creation

Every single Bitwarden user starts with their own individual, personal vault. In this vault, you can store all of your personal items which are on a Bitwarden user basis. One thing to note is that all vault daya is end-to-end encrypted.

Organization Vaults, Collections and Groups

All members of an Enterprise Organization have access to assigned groups and collections within the Enterprise Organization’s Vault based on the permissions set by the administrators.

Sponsor a Family Organization for Your Personal Email

All members of an Enterprise Organization can sponsor a Family Organization with their personal email address. This account is for the sponsored Enterprise member and up to 5 other family organization users.

Create a Family Organization to Share Securely

The sponsored Enterprise Organization member now becomes the Owner/Administrator of the Family Organization.

Share with up to 5 other members

Now, up to 5 additional members can be invited to join the Family Organizational Vault to safely and securely share sensitive data such as your Netflix credentials.

Create an Account

When you sign up to create a Bitwarden account to join your Families for Enterprise Organization, begin with entering a personal email address.Bitwarden recommends using a personal email account to keep your business and personal vaults separate.

Creating an Account

You want to be really careful about your master password, you want something long and complex unique to Bitwarden, but something you can remember. We do give you an option to give yourself a hint.

Creating an Account

Bitwarden has tools to help you create a strong and unique master password.  You can find both the Bitwarden strength tester and password generator at the footer of the Bitwarden website to create a strong and unique master password or test the strength of the master password you wish to use.  

Tops on your Bitwarden Password

There are so many methods in how to create, store, and maintain your password.  I have included some tips when creating your Bitwarden password such as it should be long (at least 12 characters) complex with a mix up upper and lower case, numbers and special characters, random and also unique to Bitwarden which is huge. Also this password is something that you can remember so if you need to write it down, make sure you keep it in a safe place. 

Bitwarden Notifications

You will see once you create an account, there will be a green notification box letting you know that the action has been completed. This is a good way to get used to how Bitwarden operates. When items have been accomplished, a green notification bar will appear to notify you that the action has been completed.

Verifying Your Email Address

As mentioned, once you select your action, you will get that green notification bar to let you know your email has been sent.

Verifying Your Email Address

You will get a notification when your email address has been verified. 

Your Bitwarden Master Password

Just to reiterate because it is so important: Your master password is the only way you can unlock your vault and only you have access to your master password. Which is why it is crucial for you to make it something that is strong but write down and keep it in a safe place if needed. 

Tips for Your Bitwarden Login Email Address

Here are some important elements of your Bitwarden login email address. Each Bitwarden acct does require an email address, and Bitwarden will use that email address to communicate with you if needed. As a note, you should have access to your email address login credentials even if you are locked out of your vault. If you ever forget your master password to Bitwarden, you still want to be able to access your email account, which will give you the ability to delete your Bitwarden account (if needed) and create a new account. 

Vault Items

Within your vault, you can store 4 different types of items: Logins, Cards, Identity, and Secure Notes. You can also create folders within your personal vault, to store your different items in a more organized fashion, if desired. Within your vault you also have the ability to trash items, which will stay in your trash for 30 days before being permanently deleted. If you are added to an Organization, every user will have access to the Collections they are permitted to see, and then your personal vault. Organization settings are determined and monitored by the owner and/or admin of that specific organization. 

Adding Items

There are a few different ways to add an item to your vault. The first is by adding it directly from Bitwarden by selecting ‘Add a Login’ or the + sign, the other option, when you log into a site that you currently do not have saved to Bitwarden, once you are logged in, a pop up will display like the one to the right that will prompt an option for you to Save those credentials to Bitwarden or Never save. By selecting ‘Yes, Save Now” it will create a new login item with that username and password for you to access at any time. 

Adding Items

If you decide to add an item directly through Bitwarden client application, as you can see by this screenshot example, you will select the type between login, card, identity, secure note… the name of the item, if it is for Amazon, naming it Amazon or something affiliated with the item, add the username and password for that specific login-- keep in mind that if you are using Bitwarden to create a new account, you can use the password generator to generate a new password for you which would be specific just for that login and based on a variety of password variables. Additional fields you can fill out when adding an item are the URL. This field will auto populate if you are currently on the site, but if not on the site The URL can be added to the field. Lastly, you can specify a specific folder you would like the item to be added within your vault or if you are a part of additional organizations, you can select if you own it or if it is going to a specific shared organization.

Password Generator

When creating new logins or updating current logins within Bitwarden, the Bitwarden Password Generator feature generates passwords for you based on specific criteria: including, the length you want or is required for the password, the complexity (capital letters, numbers, special characters), the random combination of characters, and making sure the password is unique per login. The great thing about this feature is that it does the work of creating the password for you and also you do not have to worry about remembering it!

Vault Settings

Within your vault, the ‘Settings’ section is where you can manage your folders, sync your vault, and also set additional security features like locking your vault or logging out. I would recommend looking at your settings and making those updates based on your preferences. With regard to syncing your vault, you can access Bitwarden wherever it is convenient for you. When you add an item to your web vault, it will automatically sync throughout all of your client applications. Your personal Web Vault will always remain in-sync. Organization Vaults will automatically sync across users and client applications every 30 minutes. The Vault Timeout Action features are based on how long Bitwarden can be inactive before timing-out. “Inactivity” is determined by the time since interacting with Bitwarden, not system idle time. Configuring this option will dictate what Bitwarden will do once the Vault Timeout time-constraint has lapsed. As mentioned, Bitwarden can either: lock or log out. Locking your vault means you will be promoted to enter your master password to decrypt your vault, and you will not need to use the two-step login, if enabled- on the flip side, logging out of your vault will require you to enter your email address, master password, and any enabled two step login method to access your vault. 

Adding Items to Collections

We are going to walk-through adding a URL login into your Shared Family Collection collection.

Adding Items to Collections

First, search for the specific login you want to Share. In this example, we are going to share favoritewebsite.com, which has already been added to my vault.

Adding Items to Collections

Scroll down and click the Move to Organization button.

Sharing Items to Collections

You will be prompted to select the specific Organization (if you are affiliated with more than one). If you are a member of one organization the default family name will be My Family. Next, select the Collection you wish to add your item. You will only be able to add an item to a Collection you have access to.

Sharing Items to Collections

Once you save your item, a green notification box will appear confirming your item has been successfully moved. 

Sharing Items to Collections

You will be able determine which items are shared within the your Family Organization based on the shared icon next to the individual items in your vault.

Autofill: Browser Extension

A feature that will make your everyday life easier is Autofill. In this screenshot, we are using the browser extension to autofill logging into the Turbotax website. The notification badge at the top you can see has a 1, which means Bitwarden recognizes there is a login item saved in Bitwarden. You can click on the extension and select to autofill your credentials. If you have more than one login item saved for the same URL, there will still be the badge notification to indicate how many there are saved for you to select the item to autofill.

Autofill: Right Click

Another way to autofill is by right clicking. Once you are on the field section, You can right click and go to ‘Bitwarden’ and then to ‘Autofill’ and select the credentials you want to use for logging in. 

Browser Extension: Autofill Credentials

Bitwarden has keyboard shortcuts you can use to autofill your credentials. So based on your browser it is either Control Shift L or Command Shift L.  As long as you have Bitwarden premium, you get the capability to do two-factor authentication. If you use autofill, it will auto copy the 2 step login code after the login autofill for you. All you  would need to do, is once you initially log in, and are presented the 2-step login screen, is press control V to paste, and it will automatically fill in your TOTP* code.

Autofill: Extension Option

To expand on the autofill feature, There is another option to autofill on page load, means that if a login form is detected by Bitwarden it will automatically autofill your login credentials when the page loads. This feature is not automatically enabled. To turn this on, you have to go into the Settings, Options, scroll down to and select Enable Auto-fill on Page Load. Lastly, the feature we just talked about with two-factor authentication, if you have the enable auto fill on page load turned on, you will be able to auto copy the TOTP code.

Keyboard Shortcut

Another keyboard shortcut is when you want to open the browser extension window, you can use the shortcut provided which is based on the browser you use.

Autofill Coverage: Mobile

There are autofill options to choose from on both android and IOS. You can experiment to find the one option that works for you (one or both) and details for both iOS and Android are available on our help site.

Unlock with Biometrics

For the Biometrics feature, Bitwarden has options for either unlock with face ID or Fingerprint. To do this, you want to go to ‘Settings’ and select ‘Unlock with Face ID’ in all modern versions of android and iOS on your mobile device or on the extension-- Settings-- Unlock with Fingerprint.

Biometrics in the Desktop App and Browser Extension

We also have biometrics as an option in the Desktop App. We focus on Windows Hello and Touch ID for the browser extensions. The Bitwarden Desktop or Mobile App is must be installed in order to use the Biometrics feature. The Biometrics software communicates in a secure channel with the desktop or mobile app to facilitate this feature. You can find more information about using biometrics on our help page at www.bitwarden.com/help.

 Bitwarden Send

Another great feature that went live in March is Bitwarden Send which is available for any of our premium users/paid organizations.

Bitwarden Send

Bitwarden Send is a trusted way for you to securely share information with anyone in doing so, it transmits encrypted information to another individual. Every Send is assigned a randomly generated and secure link, which can be shared with anyone (including those who do not have Bitwarden accounts) via text, email, or whatever communication channel you prefer. 

Quickly Share Sensitive Information

Bitwarden Send will securely transmit your information by making sure the information is end-to-end encrypted. You can use Bitwarden Send to share different files or text and also set a variety of protection parameters as needed. 

How It Works

As mentioned, you can use Bitwarden Send to share a text (such as a password) or file (such as company protocol documents)-- so in this example on the right, someone asked for the company’s Twitter Password, they go locate the password, create a Bitwarden Send with the information, and share the Bitwarden Send via a link a user can access. The Sender of the file/text can also set an expiration date and time, and in addition, a password to further protect the Send. You can use Send from any Bitwarden client. 

The maximum file size of each Send is 500 megabytes.

We also have a great Introduction video that you can watch to learn more about Bitwarden Send. 

Bitwarden Help

Bitwarden has a robust help page on our website that has so many great resources. You can filter or search by topic or keyword to locate the specific information you need. You can find our help page at www.bitwarden.com/help.

CommunityBitwarden has active and vibrant Community. You can see and engage with our Community, look at different feature requests, our roadmap, and even get user to user support. You can find our community at community.bitwarden.com.

Reddit

You can find us on Reddit and follow our subreddit form.

Twitter

You can follow us on Twitter to stay up to date on all Bitwarden and Industry news and updates at Twitter.com/Bitwarden.

YouTube

You can subscribe to our Youtube channel for a variety of Tutorials, Case studies, Demo videos, and Presentations at Youtube.com/bitwarden.

GitHub

As an open-source organization dedicated to transparency, we share all of the things we are working on with our customers and community members on Github.com/bitwarden.

LinkedIn and Facebook

And finally, you can also follow us on LinkedIn and Facebook as well.

Questions

Thank you for taking time our of your busy schedule to learn about Bitwarden Families for Enterprise. For more information, please visit us online at Bitwarden.com.

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