2023 Password Decisions Survey Results

IT decision makers shed light on enterprise password management.

2023 Password Decisions Survey Results background image.

What will you learn in the 2023 Password Decisions Survey?

Bitwarden polled independent IT decision-makers across a range of industries who play a key role in enterprise purchasing decisions. This year’s findings show that passwordless technology is making its foray into business workflows, IT decision makers continue to look to the C-Suite to drive adoption of password management technologies, and that security concerns are influencing business decisions.

Passwordless technology is here

A majority (49%) of respondents are deploying or have plans to deploy passwordless technology. 

  • Of that percentage, two-thirds (66%) have 1-2 user groups or multiple teams going passwordless

  • Around half (51%) are relying on the ‘something you are’ (biometrics, facial recognition, fingerprint, voice) form of passwordless authentication

  • Overall, 41% say ‘better security’ is the primary reason to deploy passwordless technology

Slide 27, 2023 Password Decisions Survey |
Slide 27, 2023 Password Decisions Survey

Employees are seeking direction from the C-Suite

  • A large majority (79%) of IT decision makers want their employer to require employees to use the same password manager across the organization

  • When asked what makes a good password manager, 60% cite security, 56% cite the availability of two-factor authentication (2FA), and 40% cite ease-of-use

Slide 7, 2023 Password Decisions Survey |
Slide 7, 2023 Password Decisions Survey

Rise in cyberattacks and ransomware influences security spending and strategies

  • A majority (60%) report their organization experienced a cyberattack within the past year and 49% report struggling with employees who use unauthorized devices or software without IT’s approval.

  • Most (80%, up from 75% last year) report having a ransomware mitigation strategy

  • Three-fourths report their organization has cyber insurance

Slide 18, 2023 Password Decisions Survey |
Slide 18, 2023 Password Decisions Survey

Additional Resources

Read the blog for a more in-depth analysis of the 2023 Password Decisions Survey results

View the full report: 2022 Password Decisions Survey

View the full report: 2021 Password Decisions Survey

Check out The Survey Room for additional cybersecurity research

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