# Trailblazing MSP Integrasul Boosts Business Strategy with Bitwarden Brazil-based MSP Integrasul overcomes cultural resistance to new solutions, deploying Bitwarden internally and for customers. Learn how this trailblazing partner used cross-platform support to differentiate their services. --- ## Overview **Founded**: 1999 **Industry**: IT security services **Location**: Brazil Based in Brazil, Integrasul is a managed service provider (MSP) offering information security services to clients. Originally a developer of unified threat management (UTM) and firewall security software, Integrasul transitioned to supporting customer IT security needs across diverse industries, including government, financial services, healthcare, and the automotive sector. Integrasul also offers red team/blue team cybersecurity services. ## Situation: Password reuse and cultural skepticism about password managers Integrasul chief technology innovation officer (CTIO) Dino Salvati found himself contending with a workforce that had been relying on insecure methods for password management, such as using easy-to-memorize passwords or utilizing the same password for many different sites. He set out to identify a password manager that could be deployed internally and also offered to his customer base, since Integrasul understood that protecting critical data was increasingly important for its clients. Wanting to ensure any password manager he selected was feature-rich and appropriate for his customers to self-manage, Salvati tested them for personal use first.  Owing to a culture resistance against password managers in Brazil, Salvati was told by colleagues and family members that using a password manager would create inefficiencies and slow down workflow. Ultimately, he was able to convince them otherwise. “I was actually able to persuade my wife first,” said Salvati. “She came to realize that it's much easier and faster to use a password manager because you don’t have to think about passwords.” ## Solution: Bitwarden offers numerous benefits for internal and external deployment Salvati evaluated three competing password management solutions before choosing Bitwarden for internal use and external sales. He noted that a key differentiator of Bitwarden was its free tier accessibility. The “free tier was very helpful in that it enabled testing without commitment,” said Salvati. “This is in contrast to other providers that require an upfront investment.”  Integrasul ultimately selected Bitwarden because of its trusted open source architecture, excellent reputation within the market, emphasis on enabling customers to meet compliance requirements, and cross-platform support. “We use Linux inside our company so when we first started using the solution internally, we knew we needed a password manager that could support it,” said Salvati. “Given its device and platform versatility, offering it to customers was a no-brainer.” The MSP partnership with Bitwarden has been highly successful, with Salvati touting the Bitwarden MSP portal functionality and ability to self-serve onboarding of clients. He also lauded the responsive and hands-on support from the Bitwarden channel management team. ## Breaking down cultural barriers to password management solutions The decision to offer Bitwarden to customers sets Integrasul apart from other MSPs, because of the generally skeptical attitude among Brazilians about password managers. “Password management solutions are not common in the Brazilian market,” said Tales Sausen, head of inside sales at Integrasul. “Integrasul is a trailblazer in this area. Because of this unique value proposition, we’ve found that selling Bitwarden is an entry point to selling a broader portfolio. Doing so is enabling us to break a cultural barrier and create market differentiation in the Brazilian cybersecurity landscape.” ## Customer experiences and results indicate satisfaction with Bitwarden When it comes to Bitwarden deployment and onboarding, Integrasul offers a self-managed model where customers control their own environments. In turn, Integrasul provides support and training. While smaller customers are focused on foundational password security needs, larger customers have technical requirements that include creating password policies and satisfying compliance regulations. According to Salvati, smaller customers find Bitwarden “very easy to use and manage,” while larger customers are pleased with its technical prowess.  Overall customer satisfaction with Bitwarden is reflected in the high retention of the product among both smaller and larger organizations. With Bitwarden proving highly popular among customers, the Integrasul team believes Bitwarden is beneficial for its overarching business strategy. “Bitwarden has opened doors,” said Salvati. “We’ve found that it supports broader security culture development and is an important complement to core services our customers are already using.” ## Get started with Bitwarden Interested in becoming a member of the Bitwarden partner program? Find out more [here](https://bitwarden.com/it-it/partners/become-a-partner/). You can also learn more about what Bitwarden can do for your business and sign up for a [free 7-day trial](https://bitwarden.com/it-it/trial/)! ## Ottieni subito una sicurezza per le password potente e affidabile. Scegli il tuo piano. ## Personale ### Hai appena iniziato? *Ottieni una gestione di base delle password oggi stesso. Sempre gratis.* [Crea un account gratuito](https://bitwarden.com/go/start-free/) --- ### Premium **$1.65** *al mese* *Con fatturazione annuale a 19,80 USD* Scopri le funzionalità premium - Autenticatore integrato - Allegati file - Accesso di emergenza - Blocco del phishing - Report di sicurezza e altro Condividi gli elementi della cassaforte con un altro utente [Crea un account Premium](https://bitwarden.com/go/start-premium/) --- ### Famiglie **$3.99** *al mese* *Fino a 6 utenti, con fatturazione annuale a 47,88 USD* Proteggi gli accessi della tua famiglia - 6 account premium - Condivisione illimitata - Raccolte illimitate - Spazio di archiviazione dell’organizzazione Condividi gli elementi della cassaforte tra sei persone [Inizia la prova gratuita per Famiglie](https://bitwarden.com/go/start-families-trial/) --- Prezzi indicati in USD e basati su un abbonamento annuale. Tasse escluse. ## Business ### Teams *Per team e aziende in crescita che devono muoversi rapidamente.* **$4** *al mese / per utente, con fatturazione annuale* **Nessun compromesso** Tutte le funzionalità Premium, più funzionalità avanzate come: - Condividi le credenziali in modo sicuro - Controlla le attività con i log eventi - Sincronizza la directory esistente - Automatizza il provisioning con SCIM [Avvia la prova gratuita](https://bitwarden.com/go/start-teams-trial/) --- ### Enterprise *Per aziende che necessitano di protezione e controllo avanzati.* **$6** *al mese / per utente, con fatturazione annuale* **Massima protezione** Tutte le funzionalità Premium e Teams, più funzionalità di livello enterprise come: - Controllo granulare degli accessi - Integrazione SSO senza password - Recupero account semplificato - Flessibilità di self-hosting - Mitigazione dei rischi con Access Intelligence [novità] - Piano Families gratuito per tutti gli utenti [Avvia la prova gratuita](https://bitwarden.com/go/start-enterprise-trial/) --- ### Parla con il team vendite *Per le grandi organizzazioni, parla con un esperto di un piano su misura e scopri come Bitwarden può:* *al mese* - Ridurre il rischio di cybersecurity - Aumentare la produttività - Integrarsi perfettamente Bitwarden si adatta ad aziende di qualsiasi dimensione per portare la sicurezza delle password nella tua organizzazione [Parla con il team vendite](https://bitwarden.com/talk-to-sales) --- Prezzi indicati in USD e basati su un abbonamento annuale. Tasse escluse.