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Provider Event Logs

Provider Event Logs

What are Event Logs?

Event logs are timestamped records of events that occur within your Provider. Event logs for the Provider are accessible only to Provider Admins from the  Manage tab of the Provider Portal:

Provider Event Logs
Provider Event Logs

Selecting the Export button will create a .csv of all events within the specified date range:

Export Event Logs
Export Event Logs

Events

Event Logs record several different types of events for Providers. The Event Logs screen captures a Timestamp for the event, client app information including the application type and IP (accessed by hovering over the  globe icon), the User connected to the event, and an Event description. Provider Events include:

  • Invited user user-identifier

  • Confirmed user user-identifier

  • Edited user user-identifier

  • Removed user user-identifier

  • Accessed organization-identifier organization vault.

  • Created organization organization-identifier (triggered when a new Organization is created within Provider)

  • Added organization organization-identifier (triggered when an existing Organization is added to Provider)

  • Removed organization organization-identifier

tip

Provider Events do not currently roll up the events logged for each Client Organization. Provider users can access Organization Event Logs from the Client Organization's Vault. Learn more.