User Management

A "user seat" refers to a license for a single user within an organization. A user seat, while occupied by a member of your organization, grants that member access to Bitwarden services under your specific plan. A user seat is not permanently attached to that member; when they leave the organization that user seat is made available for use by a new member.

Bitwarden cloud Teams and Enterprise organizations will automatically scale up user seats as you invite new users. You can set a seat limit on scaling to prevent your seat count from exceeding a specified number, or manually add seats as desired. Regardless of how you choose to add seats, you will need to manually remove seats you're no longer using.

Adding and removing user seats will adjust your future billing totals. Adding seats will immediately charge your payment method on file at an adjusted rate so that you will only pay for the remainder of the billing cycle (month/year). Removing seats will cause your next charge to be adjusted so that you are credited for time not used by the already-paid-for seat.

To set a limit on the number of seats your organization can scale up to:

1. Log in to the Bitwarden web app and open the Admin Console using the product switcher:
   

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2. Navigate to Billing → Subscription and check the Limit subscription checkbox:
   

3. In the Seat limit input, specify a seat limit.

4. Select Save.

To manually add or remove seats to your organization:

1. Log in to the Bitwarden web app and open the Admin Console using the product switcher:
   

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2. Navigate to Billing → Subscription.

3. In the Subscription seats input, add or remove seats using the hover-over arrows:
   

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4. Select Save.

To ensure the security of your organization, Bitwarden applies a three-step process for onboarding a new member: invite → accept → confirm. This is designed to facilitate secure sharing between organizations and users by maintaining end-to-end encryption.

To invite users to your organization:

1. Log in to the Bitwarden web app and open the Admin Console using the product switcher:
   

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2. Navigate to Members and select  Invite User:
   

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3. On the Invite user panel:

   • Enter the Email address where new users should receive invites. You can add multiple users at a time by comma-separating email addresses.

   • Select the Member role to be applied to new users. Member role will determine what permissions these users will have at an organizational level.

   • In the Groups tab, select which groups to add this user to.

   • In the Collections tab, select collects to give this user access to and what permissions they should have to each collection.

4. Click Save to invite the designated users to your organization.

Invited users will receive an email from Bitwarden inviting them to join the organization. Clicking the link in the email will open the Bitwarden web app, where the user can log in or create an account to accept the invitation:

You must fully log in to the Bitwarden web app to accept the invitation. When you accept an invitation, an administrator will need to confirm access. Once confirmed, you'll be notified that you can access the organization. Additionally, organization members will have their email automatically verified when they accept an invitation.

To confirm accepted invitations into your organization:

1. Log in to the Bitwarden web app and open the Admin Console using the product switcher:
   

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2. Navigate to Members.

3. Select any Accepted users and use the  options menu to  Confirm selected:
   

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4. Verify that the fingerprint phrase on your screen matches the one your new member can find in Settings → My account:
   

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Each fingerprint phrase is unique to its account, and ensures a final layer of oversight in securely adding users. If they match, select Submit.

From the Members page, you can also review and update individual members' accounts, like adding them to groups, collections, or the Secrets Manager. Select the  Menu icon for available options per user:

The 2FA status of users can be viewed from the Members page. If the user has a  Lock icon, two-step login is used on their Bitwarden account:

If you want to view or share a list of all organization members outside of the Admin Console, owners, admins, and custom role users with Manage users permission can export a .csv. This is available to all organizations.

To export your member list, go to Members and select the  Download icon:

Included data

The member list export includes the following information about each account:

The Members page is also where you can withdraw someone from an organization. There are three methods:

• Temporarily revoke access

• Permanently remove access

• Delete organization member accounts
  

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  warning

  Deleting an account is permanent and cannot be undone or restored. To create a backup of your vault data to store in a safe location, export your vault data.