User Management

A "user seat" refers to a license for a single user within an organization. A user seat, while occupied by a member of your organization, grants that member access to Bitwarden services under your specific plan. A user seat is not permanently attached to that member; when they leave the organization that user seat is made available for use by a new member.

Bitwarden cloud Teams and Enterprise organizations will automatically scale up user seats as you invite new users. You can set a seat limit on scaling to prevent your seat count from exceeding a specified number, or manually add seats as desired. Regardless of how you choose to add seats, you will need to manually remove seats you're no longer using.

Adding and removing user seats will adjust your future billing totals. Adding seats will immediately charge your payment method on file at an adjusted rate so that you will only pay for the remainder of the billing cycle (month/year). Removing seats will cause your next charge to be adjusted so that you are credited for time not used by the already-paid-for seat.

To set a limit on the number of seats your organization can scale up to:

1. Log in to the Bitwarden web app and open the Admin Console using the product switcher:

   

2. Navigate to Billing → Subscription and check the Limit subscription checkbox:

   

3. In the Seat limit input, specify a seat limit.

4. Select Save.

To manually add or remove seats to your organization:

1. Log in to the Bitwarden web app and open the Admin Console using the product switcher:

   

2. Navigate to Billing → Subscription.

3. In the Subscription seats input, add or remove seats using the hover-over arrows:

   

4. Select Save.

To ensure the security of your organization, Bitwarden applies a 3-step process for onboarding a new member, invite → accept → confirm.

To invite users to your organization:

1. Log in to the Bitwarden web app and open the Admin Console using the product switcher:

   

2. Navigate to Members and select the  Invite User button:

   

3. On the Invite user panel:

   • Enter the Email address where new users should receive invites. You can add up to 20 users at a time by comma-separating email addresses.

   • Select the Member role to be applied to new users. Member role will determine what permissions these users will have at an organizational level.

   • In the Groups tab, select which groups to add this user to.

   • In the Collections tab, select collects to give this user access to and what permissions they should have to each collection.

4. Click Save to invite the designated users to your organization.

note

Invitations expire after 5 days, at which point the user will need to be re-invited. Re-invite users in bulk by selecting each user and using the  options menu to Resend invitations:

If you're self-hosting Bitwarden, you can configure the invitation expiration period using an environment variable.

Invited users will receive an email from Bitwarden inviting them to join the organization. Clicking the link in the email will open the Bitwarden web app, where the user can log in or create an account to accept the invitation:

You must fully log in to the Bitwarden web app to accept the invitation. When you accept an invitation, an administrator will need to confirmaccess. Once confirmed, you'll be notified that you can access the organization. Additionally, organization members will have their email automatically verified when they accept an invitation.

To confirm accepted invitations into your organization:

1. Log in to the Bitwarden web app and open the Admin Console using the product switcher:

   

2. Navigate to Members.

3. Select any Accepted users and use the  options menu to  Confirm selected:

   

4. Verify that the fingerprint phrase on your screen matches the one your new member can find in Settings → My account:

   

Each fingerprint phrase is unique to its account, and ensures a final layer of oversight in securely adding users. If they match, select Submit.

The 2FA status of users can be viewed from the Members page. If the user has a  icon, two-step login has been enabled on their Bitwarden account.