# View & Update Billing Details

Billing information can only be updated **from the Bitwarden web app**. The steps differ depending on whether you're updating your [individual account's billing](https://bitwarden.com/en-gb/help/update-billing-info/#update-billing-for-individual-premium-subscriptions/) or your [organization's billing](https://bitwarden.com/en-gb/help/update-billing-info/#update-billing-for-organizations/).

Not sure which plan you're on? For individuals, check the **Settings** → **Subscription** page. If you have access to the Admin Console, you're an owner or admin in an organization. As an [owner](https://bitwarden.com/en-gb/help/user-types-access-control/#default-roles/), you can go to **Billing** → **Subscription** to find your plan.

> [!NOTE] Individual and organization billing separate
> Individual and organization subscriptions are billed separately, so updating one does not automatically change the other. If you have a Premium account and belong to a Families organization, for example, updating your Premium subscription's [payment method](https://bitwarden.com/en-gb/help/payment-methods/) won't impact the organization's billing.

## Update billing for individual Premium subscriptions

To review your individual subscription's billing information:

1. From the Bitwarden web app, go to **Settings** → **Subscription** .
2. Select **Payment details**:

![Payment details for an individual subscription](https://bitwarden.com/assets/1VADjEEgyXqp4RxGTJE5pn/be179fbba8bb435accfb26c1f0c75ea3/Premium_payment_method.png)
*Payment details for an individual subscription*
3. On this page, you can view or select:

 - **Change payment method** to edit the [payment method](https://bitwarden.com/en-gb/help/payment-methods/) charged automatically when your subscription renews.
 - **Add credit** to buy [account credit](https://bitwarden.com/en-gb/help/payment-methods/#account-credit/) via PayPal or BitPay. Available credit will be automatically applied towards your next payment.

Select the **Subscription** tab to learn more about your next charge, add storage for [attachments](https://bitwarden.com/en-gb/help/attachments/), or [cancel your subscription](https://bitwarden.com/en-gb/help/cancel-a-subscription/#cancel-a-personal-subscription/). Go the **Billing history**tab to view past transactions and download [invoices](https://bitwarden.com/en-gb/help/invoices-and-receipts/).

> [!NOTE] Contact if can't fix downgrade, individual
> If we can't process your [renewal](https://bitwarden.com/en-gb/help/premium-renewal/), your subscription will revert to the free plan. To fix this, update your payment method or pay the unpaid [invoice](https://bitwarden.com/en-gb/help/invoices-and-receipts/#review-invoices/) directly. If your account doesn't return to your paid subscription, [contact us](https://bitwarden.com/en-gb/contact/).

## Update billing for organizations

Only [owners](https://bitwarden.com/en-gb/help/user-types-access-control/#default-roles/) can review and edit their organization's billing. Log in to the Bitwarden web app and open the Admin Console. Select **Billing** from the navigation to find most of your organization's billing details.

> [!TIP] Assign more than one owner
> Assign at least one additional owner to maintain access to billing and subscription details if the current owner becomes unavailable.

### Payment method and billing address

To access your organization's billing details:

1. From the Bitwarden web app, open the Admin Console.
2. Go to **Billing** → **Payment details**:

![Payment details for organizations](https://bitwarden.com/assets/1ueaSUjVlMBXtjHroCB4Kw/2ba89898e32b100674d749499dd5a647/Payment_details_for_organizations.png)
*Payment details for organizations*
3. On this page, you can view or select:

 - **Change payment method** to edit the [payment method](https://bitwarden.com/en-gb/help/payment-methods/) charged automatically when your subscription renews.
 - **Edit billing address** to change the billing address associated with your subscription, including a [VAT or GST number](https://bitwarden.com/en-gb/help/tax-calculation/#value-added-tax-vat/) where applicable.
 - **Add credit** to buy [account credit](https://bitwarden.com/en-gb/help/payment-methods/#account-credit/) via PayPal or BitPay. Available credit will be automatically applied towards your next payment.

> [!NOTE] Contact if can't fix downgrade, organization
> If we can't process your [organization's renewal](https://bitwarden.com/en-gb/help/organization-renewal/), access to your organization's data is limited. To fix this, update your payment method or pay the unpaid [invoice](https://bitwarden.com/en-gb/help/invoices-and-receipts/#review-invoices/) directly. If your organization doesn't return to your paid subscription, [contact us](https://bitwarden.com/en-gb/contact/).

### Subscription seats

Go to **Billing** → **Subscription** to manage your organization's [subscriptions seats](https://bitwarden.com/en-gb/help/manage-subscription-seats-in-your-organization/#manually-add-or-remove-seats/). From here, you can adjust the number of paid seats or [set a seat limit](https://bitwarden.com/en-gb/help/manage-subscription-seats-in-your-organization/#set-a-seat-limit/) for the Password Manager and Secrets Manager.

### Billing email

The billing email on file is sent important announcements about your subscription, like upcoming renewal reminders or unpaid invoices. To edit the billing email:

1. From the Bitwarden web app, open the Admin Console.
2. Go to **Settings**→ **Organization info**.
3. Enter the correct address in **Billing email**:

![Edit billing email](https://bitwarden.com/assets/3htbOdK0AbMMEfQgKhB3qd/68136527561739f8819e28e02d3c9bdb/Edit_billing_email.png)
*Edit billing email*
4. Select **Save**.

> [!TIP] What the billing email holder can do.
> The holder of your organization's billing email can [contact us](https://bitwarden.com/en-gb/contact/) for billing assistance, including:
> 
> - Add or remove a credit card from the subscription.
> - Change the billing email for the organization.
> - Ask about invoices and billing information on file.
> - Swap between a monthly and annual billing cycle (if applicable for your organization).
> - Request a plan upgrade, downgrade, cancellation, or subscription seat adjustment.
> 
> They **may not**, only by virtue of holding that email address, request the [organization's deletion](https://bitwarden.com/en-gb/help/delete-your-account/#delete-an-organization/), be given the identity of current organization owners, or request the promotion of any user's role to an owner.

### Organization name

The organization's name is printed on invoices and visible throughout the Bitwarden app. To change your organization's name:

1. From the Bitwarden web app, open the Admin Console.
2. Go to **Settings**→ **Organization info**.
3. Enter the correct name in **Organization name**:

![Edit organization name](https://bitwarden.com/assets/2dsI9GDfEb4c7Uu9mk5XfS/358d7939989b8bb86abde23b62b8c758/Edit_organization_name.png)
*Edit organization name*
4. Select **Save**.

### Cancel subscription

Only owners can [cancel your organization's subscription renewal](https://bitwarden.com/en-gb/help/cancel-a-subscription/#cancel-an-organization-subscription/).