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Unusual Traffic Error

If you receive an error message that states Traffic from your network looks unusual. Connect to a different network or try again., your IP address or request has been flagged as a potential source of malicious internet traffic. This flag is temporary, however there are a handful of things you can do to quickly regain access to Bitwarden:

  • If you're using a VPN or proxy server, the server your traffic is routed through may also be routing requests for malicious actors. Disconnect from the server or try a different one.

  • If you're using Tor, the Tor relay your traffic is routed through may also be routing requests for malicious actors. Try using a different Exit Node.

  • Update your web browser or Bitwarden client.

  • Reboot your router. This may give you a new IP address.

If none of these solutions works for you, you can contact us for further assistance. If you do, please provide:

  • The IP address you were using, and whether you were using a VPN, proxy server, or Tor.

  • The Bitwarden client you were using (for example, web vault or desktop app).

  • The UTC timestamp when the error occurred.

  • The error code in the message (typically, 2, 6, or 7).

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